Shipping policy
Shipping Policy
We know timing matters when you're planning something special. Our goal is to get your Sparkle Box to you with plenty of time to make the magic happen.
Processing Times
Orders are typically processed and prepared for shipment within 3–5 business days.
Personalized products may require additional processing time. Please carefully review all names and personalization details before submitting your order.
Processing time is separate from carrier transit time.
Shipping
Shipping options and applicable rates will be displayed at checkout.
Once your order ships, you will receive a shipping confirmation with tracking information.
Seasonal Order Deadlines
Because our products are designed for specific holidays and celebrations, we will publish recommended order-by dates for seasonal collections.
Ordering by a recommended date does not guarantee delivery by a particular date unless expressly stated. Once a package has been transferred to the shipping carrier, carrier delays may occur that are outside our control.
We strongly recommend ordering seasonal products early.
Please Check Your Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your address carefully before submitting your order. If you notice an error, contact us at contact@magicwithouthavoc.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipped.
Lost Orders
If tracking indicates a package has been delivered but you cannot locate it, please contact the shipping carrier and then contact us so we can review the situation with you.
Questions?
Something doesn't look right? We're here to help.
Contact us at contact@magicwithouthavoc.com and include your order number so we can assist you as quickly as possible.